| How is the course structured?
The Diploma in Business Studies covers a wide variety of topics such as organisational theory, starting a small business, marketing and advertising, planning staffing levels, motivating staff, workforce management, customer care and much more.
Is the Diploma in Business Studies a recognised qualification? Very much so. The Diploma in Business Studies gives you a national qualification with the Open College Network and is mapped to national standards. You will also gain six learning credits for further study.
What do I get when I enrol on the course?
Your course comes complete with:
- An introduction to your personal tutor
- A Study Guide covering the complete course
- A number of Business Studies-related assignments which are designed to help in the learning process
Course Content
Study Guide
MANAGEMENT PRINCIPLES
The environment & Ecology of Management; Management Applied & Process Organizational theory; The Five Keys of Management SMALL BUSINESS SKILLS
Starting a Small Business; Ways of Starting a Business; Fraud & Theft; Marketing; Advertising; The Business Plan
PERSONNEL MANAGEMENT
The Personnel Function; Planning Staffing Levels; Analysing the Job function; Recruiting Staff; Training Staff; Evaluating the Job ; Providing the Personnel Department Function; Sample Lettersfor Personnel Managers; Business Ethics Case Studies
CUSTOMER CARE
What is Customer Care? Customer Care and Company Benefits; Considering a Policy & Plan; Customer Care & You Customer Care & Service Plans Motivating Staff Standards & Monitoring Selling the Plan
PSYCHOLOGY IN THE WORKPLACE
Introduction to Workplace Psychology; The Use of Sensation & Perception; Understanding Personality Concepts; Using Psychological Testing; Management of the Workforce; The Workplace Environment; How to Motivate the Workforce
Recruitment
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